Who is a consumer?
consumer is anyone ranging form the cradle to the tomb, from the Prime Minister of a country to the labourer on the street. In simple words, the persons who use or consumes products or services are consumers. In the eyes of Act, a person is required to fulfill certain conditions to be regarded as a consumer. Consumers are those persons who, for oneself or for the dependants, buy or use or obtain a permission to use any products or service by offering a price, prompt or due or in installments.
In addition, any person using such products with the consent of the buyer will also be treated as a consumer. But if someone buys something for the purpose of resale or for any other commercial purposes, he or she shall not be a consumer as such. Personal consumption is the main test for defining oneself as a consumer. Under CRPA 2009, a person who buys goods to earn a livelihood by ‘self-employment’ (though in a commercial scale) also falls within the definition of a consumer.